Core conversion
communication KIT

Just imagine... you've switched core processors and on the day the switch is flipped, there's radio silence from your members. No angry or confused phone calls flooding your call centers or receptionists. No irate member emails bombarding the inboxes of senior managers. All because your members knew what to expect and were communicated with well in advance.

 
eCommerceIcon1_0220.png
eCommerceIcon2_0220.png
eCommerceIcon3_0220.png
eCommerceIcon4_0220.png
eCommerceIcon5_0220.png
 

Purchase our Core Conversion Communication Strategy and receive the following:

  • A 90-day member communication plan and timeline tailored to your credit union

  • A project management template to assign duties, track progress, and more

  • Employee communications to empower your staff to field member questions

  • All supporting pieces needed to successfully communicate a conversion, including (but not limited to): email templates and artwork, direct mail communications, website graphics, social media posts, lobby communications, and SEG pieces.

Option 1:

  • Plan Timeline

  • Project Management Template

  • Attractively Designed Assets

OPTION 2:

  • Plan Timeline

  • Project Management Template

  • Attractively Designed Assets
    (Choose one of two style options, PLUS add your logo and two brand colors)

OPTION 3:

  • Plan Timeline

  • Project Management Template

  • Attractively Designed Assets
    (Completely customized to fit the credit union’s brand and theme, including colors, logos, fonts, and graphic style)

“The upgrade went well overall! I don’t think it could have went much better. One of the big reasons for it going so well was our members’ knowledge about the upgrade. I think the plan you guys set up for us worked great! Almost everyone I spoke to knew about the upgrade and the need to re-enroll in Online Banking. We greatly appreciate your assistance in this huge project! Thank you!”
— Bradley Mader, President - KH Network Credit Union
“Credit Union core system conversions are complex and require extreme organization. Contracting with TwoScore to handle our Membership Communication throughout the process was the best decision Alpha Credit Union could have made. It made our job less stressful and our members fully informed throughout the entire process. Amanda and her team were fabulous to work with, and I would highly recommend utilizing TwoScore for any credit union embarking on a core system change.”
— Joette DeMeo, CEO - Alpha Credit Union