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Client Marketing Coordinator
About TwoScore
TwoScore is the credit union industry’s premier boutique strategic marketing consulting firm focused on helping small and mid-size credit unions thrive. We are ALL former credit union marketers and, in fact, some of us have even worked in frontline positions, such as receptionist, branch supervisor and tellers.
Working at TwoScore is about championing the role small and mid-sized credit unions play in the credit union movement; it’s about empowering their leaders, encouraging their employees, and growing their bottom line. As employees, we marry that philosophy with a “work hard, play hard” culture. We celebrate and reward the wins. We strive to be better than the day before. We value balance between our professional and personal lives and encourage one another to achieve success in both.
About the Position
Under the direction of the Founder & President, the Marketing Coordinator position is responsible for assisting TwoScore client managers in coordinating the day-to-day marketing efforts of our over 20 credit union partners across the United States. This person has the critical role of managing projects to ensure deadlines are met for TwoScore’s partner and project clients. Doing so requires daily conversations with both the TwoScore team and its partner creative agency, Gira{ph}, to communicate client deadlines and expectations. Sometimes this behind-the-scenes position also means keeping the team on task and holding them accountable to move forward with important projects and/or getting their feedback on a project you are working on.
Structure: Exempt full-time position of 40 hours per week
Location: Wherever You Live, USA (this is a 100% remote position)
Travel: Occasionally (less than 10%)
Benefits include a competitive salary, paid vacation/sick days, flexible hours, collaborative and fun company culture, 401K, and more
About What You’ll Do Each Day
Support all TwoScore team members with client management projects, using each client’s annual marketing calendar as a framework:
Work with the team to determine priority and assignment of the project list
Coordinate internal resources and third parties/vendors for the flawless execution of client marketing projects
Ensure that all projects are delivered on time, within the scope, and within budget
Manage client projects and marketing campaigns in the TwoScore project management platform (Basecamp) through completion, including proofreading concepts and marketing collateral, writing and scheduling email blasts, coordinating print logistics, and developing campaign overview documents for credit union employee training
Provide a weekly status report to Founder & President on all client projects
Write newsletter and email newsletter articles, blog posts, and other client content as needed
Update and maintain annual client budgets and marketing calendars
Input monthly credit union financial data points into client tracking spreadsheets
Collaborate with TwoScore team to brainstorm on and contribute to client campaign concepts
Be strategic and flexible to assist in other areas of the business as needed
Brainstorming ideas and providing feedback on opportunities for added value to existing client relationships
Serving as backup for post scheduling/social listening/social reporting for social media clients as-needed
Researching industry-specific sites (blogs, forums, etc) for product reviews, client comments, and other relevant marketing information for best practices
Participating in monthly and bi-weekly client meetings and actively making effort to add value at these meetings
Requirements
A passion for credit unions and helping them thrive
At least 2 years of experience in credit union marketing
A Bachelor’s degree, preferably in the Marketing & Communications field
Familiarity with marketing tactics and creative development
Proficiency with Microsoft Office, Adobe Acrobat, and Internet tools such as Basecamp (or other project management platforms), Google, etc.
TwoScore has a “bring your own device” policy, so a personal computer or laptop and highspeed internet is a requirement
About What You’ll Need to Succeed
Self-motivation and an ability to work and collaborate as a team
Relationship-building and management is a critical component of this position. Candid conversations are required as an expert in our field, while also keeping in mind the needs of TwoScore’s business goals and objectives
Exceptional time-management and organizational skills with impeccable attention to detail
The ability to ask good questions and the confidence to make decisions
Experience managing multiple projects simultaneously and working with deadlines
Excellent written and verbal communication skills; ability to provide clear, informative, and timely information as appropriate to client and team
Ability to work well in an independent home office environment without supervision
Must be comfortable giving constructive suggestions about existing or potential business processes, operations, and/or marketing channels
Flexibility and willingness to perform other tasks as assigned
A passion for the deliciousness of ice cream is not required, but strongly encouraged 🍦
About What We Value
We believe in focusing on your strengths
We believe in the importance of personal development
We believe in choosing gratitude
We believe our relationship with our clients comes above all else
We believe the more balanced and healthier we are, the better we are for our clients, personal relationships, and ourselves
We believe marketing gets results
We believe in dreaming big
We believe in empowering the leaders of today and tomorrow
We believe success involves collaboration
We believe accountability is a crucial part of success
About Applying
Please submit the following to Amanda Thomas, Founder & President:
Resume
Salary requirements
Professional and personal references